Customer service is a factor that often causes customers to revisit the same retailer, particularly online. Frederick opened his first retail store in California in 1952 and others soon followed. As for the refund process, that is completely awful as well. Frederick's pared what had become an excessively broad and in the eyes of many Americans lewd line, dropping such items as explicit videos and bawdy games. Some items were not as pictured, like odd extra fabric that stuck out on the sides, loose fabric on the front of a full figured bra and the transparency of fabric were different than detailed pictures.
A decade later in 2000, his namesake company, which once had pin-up icon Bettie Page modeling its lingerie, declared bankruptcy. If you need to return anything you are basically throwing your money out of the window!! The worst part is, I literally told the lady on the phone that I just wanted to change to two-day shipping and I would be more than happy to pay the difference but no! They did not refund my money when I returned the damage item. While Frederick's of Hollywood has changed the way it does business, one A-list celebrity has recently been reminiscing about her relationship with the brand. I have very innovative ideas and would only get paid if it sold world wide. Does Frederick's of Hollywood offer Student Discount? Then a big warehouse on Wilcox just south of Sunset.
As a former executive in a major corporation, I was always interested in customer service problems in order to improve service. So I wanted to either exchange for a larger item or full refund the item had been on sale. Was on hold for 30 minutes and disconnected from their end before speaking with a representative. After emerging from bankruptcy in 2003, the company went public in 2006. I feel like I have been robbed. Paste Frederick's of Hollywood promo code to the right place when checkout. I can't think of the word.
I could not tell that the order 9427576 at 1:04 a. None of the items I ordered were sized as the website described. I simply wanted a refund or exchange for a larger size. They replied stating if I have the gift card and could send in a picture with the barcode and a receipt. Even into the 1980s, the catalogs had featured explicit black-and-white photos interspersed with exaggerated and cartoonish line drawings. Known as Frederick's of Fifth Avenue, his shop offered racy black bras and panties embellished with lace and appliqués.
Their policy states to email within a 30 minute time frame. It's unfortunate, but I'm not going to waste any more time fighting with them. Makes it sound like they were providing awesome customer service and sending me a free item, doesn't it? Cancelled my order and requested a refund. The company announced it would be online only, with possible future plans to create products for sale in department stores and other retail outlets. Address: 6608 Hollywood Boulevard Los Angeles, California 90028-6208 U. And why would I purchase another item from a company that says I tore an item when I didn't.
I tried calling several times, no answer, no return call. I was told to correspond through those email messages with the lady who sent me the shipping label. The information on our website is general in nature and is not intended as a substitute for competent legal advice. Just enjoy shopping and leave the work of finding discounts, coupon codes, promo codes, promotions and deals to AnyCodes. Now I've been fighting with them to at least get my shipping fees back.
Certainly not Fredericks and they have no desire to help or communicate. They have been around for years! Additional discount offers and promotions for your Frederick's of Hollywood order may be found at Coupons. I needed to return one item because of the size. I immediately sent my entire order back. Observers saw some challenges in the company's future, however. I have no idea how they are allowed to operate as a business. The Frederick's of Hollywood gift card is the perfect gift idea! In 2015, the company closed its stores and again filed for Chapter 11 bankruptcy.
That is money someone spent towards a gift for me and now they simply get to keep it. So now I have to wait while they enter a ticket to the billing department to hear back on when I'll get my money. The rep promised to call back with a resolution, but after several months later, guess what. Founder Frederick Mellinger opened the pinup-inspired lingerie brand's first store in Los Angeles in 1947 and went on to launch a mail order catalog in the 1960s, later adding sex toys and more risqué attire to the company's offerings. Then finally I received an email a month later saying the item was torn! Townson brought two decades of experience in mail-order retailing, although none of it was in apparel, let alone lingerie.
Mind you, it was within the same hour of making the purchase. I am going to ask for a refund and go somewhere else. In 1996, the year the company celebrated its 50th anniversary, Frederick's rolled out a new store prototype. I ended up returning those as well. Link your store loyalty cards, add coupons, then shop and save. The company filed for Chapter 11 bankruptcy in 2001. Frederick's is fun and sexy.